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Account Specialist

Company Name:
elite Talent Scout
Our organization offers an exciting career building opportunity as an Account Specialist at its Wilmington, MA Branch Office. The Account Specialist is responsible for building and maintaining daily relationships with key accounts, developing new customers, following up sales leads and providing customer service. Account Specialists generate business and interest in the organization from new and existing customers, primarily through telephone relationship building.
This position will work closely with Engineered Sales Representatives (ESR' s) on target accounts and large opportunities requiring technical assistance. If you enjoy sales and building relationships, then this is the job for you!
In this position you will assist key customers and target prospects with product information, quotations, samples, sales orders and provide customer service
Investigate customer return/credit requests and process RGAs
Identify lost business and contact accounts to gain business back; prospect for new business
Follow up on vendor sales leads.
Responsible for supporting a variety of warehousing and distribution center activities ranging from receiving to shipping. Responsibilities may include inventory control, expediting, order preparation, hazardous shipment packing and documentation order processing.
Successful employees will be customer service oriented, have strong interpersonal and communication skills, the ability to adapt to changes in the work environment, strong
computer
skills and the ability to maintain professionalism at all times. Ideal candidates for this position should have a four year college degree and 3-5 years of customer service experience in a manufacturing or distribution environment preferably. Must be able to lift 50+ pounds. Other combinations of education and experience may be considered as equivalent at the discretion of Human Resources and the hiring Manager.
Minimal business travel & driver's license may be required for some locations.

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